They have since remained loyal to First Choice and have advanced to replace their two existing black and white WorkCentres with two colour multi-functional workstations, whose specifications are as follows:
Xerox WorkCentre 2636 offering black and white and colour as and when required. The group have been so impressed with the digital quality of the machine and the service offered by First Choice, they have decided to upgrade the machine to an even faster WorkCentre, the 7235. This model offers the fastest first-page out time in its class as well as more advanced finishing options.
Xerox WorkCentre 7132, again offering both black and white and colour when required. The 7132 multifunction system is the affordable transition to the next level of productivity for the office.
Both of these easy-to-use devices offer powerful printing, copying, scanning and faxing. They are primarily used by their internal marketing department for the production of centralised marketing collateral. However the machines are also shared with sales and finance for general day-to-day office use.
When asked what core features set First Choice aside from the rest, the ‘Scan to Email’ capability was a ‘must have’ requirement within the Martin Group. This particular feature is crucial for a) paper reduction and hence cost savings and b) promoting cross-department and cross-divisional communications within the group. With these digital documents, you can easily create, search, re-use and build upon your documents, providing the added value of:
Integrating paper and electronic documents
Managing and distributing documents effectively
“We wanted to stay with a supplier who we knew would deliver a slick, seamless and problem-free installation. We didn’t have to get involved with any set-up or configuring,” claims Tony Drew, finance director at Maidstone, “it was all taken care of and up and running within a matter of hours.”
“When service contracts are up for renewal, we naturally always look at other suppliers. Whilst First Choice has not always been the cheapest, they have always been willing to re-evaluate their cost proposals and would always come back with a competitive offer.”
“Our designated First Choice account manager contacts me every couple of months to check I am happy and everything is running smoothly. If we have any concerns or additional requirements we’d like to discuss, the account manager is always pleased to pop into the office at short notice to discuss anything face to face,” says Tony Drew. Now that Martin Professionals have a second colour multi-functional, they are better equipped to manage high-volume overspill, specifically with colour prints within the marketing department. Their quarterly print volumes still continue to rise, highlighting that departmental buy-in and confidence levels in the output and quality of the machines still continues to grow.